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Privacy Policy

Last Updated: September 17, 2026

PET – Play • Enjoy • Train (“PET,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use playenjoytrain.com (the “Website”) or contact us about our dog-training services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using our Website or voluntarily providing information through our contact forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website and services, we may collect information that you voluntarily provide to us, including:

Contact Information

  • First name

  • Last name

  • Telephone number

  • Email address

Dog and Training Information

When you request a consultation or training service, we may ask you to provide information about your dog, including:

  • Dog’s name

  • Age

  • Breed or mix

  • Current routine

  • Training history

  • Behavioral concerns

  • Description of specific behaviors or situations

  • Information about when a behavior began or last occurred

  • Other information you voluntarily provide that helps us understand your training needs

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically by the Website platform or third-party services used on the Website. This may include:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General Website usage information

2. How We Use Your Information

We may use information we collect to:

  • Respond to your questions and inquiries.

  • Contact you regarding requested consultations or training services.

  • Understand your dog’s training and behavioral needs.

  • Provide and manage our services.

  • Communicate with you about appointments and programs.

  • Improve our Website and services.

  • Maintain Website security and functionality.

  • Comply with applicable laws and legal obligations.

  • Send marketing communications where permitted by law.

3. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our business, provide our services, operate our Website, or comply with legal obligations.

This may include sharing information with:

  • Website hosting and management providers.

  • Form and communication providers.

  • Email or telephone service providers.

  • Scheduling or payment providers, if used.

  • Analytics or website-performance providers, if enabled.

  • Professional service providers assisting our business.

  • Government authorities or other parties when required by law.

Third-party providers may process information according to their own privacy policies and terms.

4. Website Platform and Third-Party Services

Our Website is operated using third-party website technology. Certain information may therefore be processed by providers that host, maintain, secure, or provide functionality for the Website.

Our Website may also contain links to third-party websites or services. We are not responsible for the privacy practices or security of third-party websites.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies for purposes including:

  • Website functionality.

  • Security.

  • Remembering preferences.

  • Understanding Website traffic.

  • Improving Website performance.

  • Measuring marketing effectiveness, if applicable.

The specific cookies and technologies used may depend on the services and settings enabled on the Website.

You can generally control or delete cookies through your browser settings.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

8. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information, subject to applicable legal exceptions.

  • Request information about how your personal information is used or disclosed.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

  • Exercise other rights provided by applicable privacy laws.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Marketing Communications

We may contact you regarding your inquiry, requested services, appointments, or your relationship with PET.

If we send promotional or marketing communications, you may unsubscribe by following the instructions included in the communication or by contacting us.

10. Children’s Privacy

Our Website and services are directed primarily toward adults seeking dog-training services.

We do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.

11. Information About Dogs

Information you provide about your dog may include the dog’s name, age, breed, routine, training history, and behavioral information.

This information is generally provided voluntarily and is used to help us understand your dog’s needs and provide appropriate training services.

Information about a dog is not treated as personal information solely because it relates to an animal. However, information about your dog may be associated with your personal information when you provide it to us, and we will handle it accordingly.

12. Third-Party Links

The Website may contain links to websites, social-media platforms, or other third-party services.

We do not control those third parties and are not responsible for their privacy practices. Your use of those services is governed by the applicable third party’s privacy policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

PET – Play • Enjoy • Train
Owner: Carlo Cardella
Website: playenjoytrain.com
Privacy Email: carlocardellaabc-dt@playenjoytrain.com

You may also contact us through the contact form available on our Website.

 

This Privacy Policy is intended to describe PET’s general privacy practices. It may be updated as our services, technology, and applicable privacy requirements change.

Terms & Conditions

Last Updated: September 17, 2026

Welcome to PET – Play • Enjoy • Train (“PET,” “we,” “us,” or “our”).

These Terms & Conditions govern your use of playenjoytrain.com (the “Website”) and your interactions with PET.

By using the Website or requesting our services, you agree to these Terms & Conditions.

1. Our Services

PET provides dog-training services, which may include private in-home training, puppy training, leash-manners training, behavior modification, and other dog-training services.

The specific services, schedules, fees, locations, and terms applicable to a particular client will be communicated separately.

2. Training Results

Dog training involves animals and individual circumstances vary.

While PET will make reasonable efforts to provide professional training guidance and support, we cannot guarantee a particular behavioral outcome, timeline, or result.

Training results may depend on factors including the dog’s history, environment, consistency of training, health, genetics, household participation, and other circumstances.

3. Client Responsibilities

Clients are responsible for:

  • Providing accurate information about their dog.

  • Following applicable training instructions.

  • Informing PET about relevant behavioral concerns or circumstances.

  • Informing PET of known safety concerns.

  • Following reasonable safety recommendations.

  • Supervising their dog appropriately outside training sessions.

Clients should notify PET of any significant change in their dog’s behavior or circumstances that may affect training.

4. Safety

Dog training involves inherent risks, particularly when working with dogs displaying fear, anxiety, reactivity, aggression, or other challenging behaviors.

Clients agree to provide accurate information regarding their dog’s behavior and history.

PET may modify, pause, or discontinue a training activity if, in PET’s judgment, the activity presents an unreasonable safety concern.

5. Veterinary and Medical Matters

PET provides dog-training services and is not a veterinary practice.

Training advice is not a substitute for veterinary diagnosis, treatment, or medical advice.

Where appropriate, PET may recommend that a client consult a qualified veterinarian or other appropriate professional.

6. Appointments and Cancellations

Appointment scheduling, cancellation, rescheduling, deposits, and payment terms may be communicated to clients when services are booked.

Any specific cancellation or payment terms provided to a client for a particular service will apply to that booking.

7. Payments

If payments are accepted through a third-party payment provider, payment information may be processed directly by that provider according to its terms and privacy policy.

PET does not need to receive or store complete payment-card information when payment processing is handled by an appropriate third-party provider.

8. Website Information

We make reasonable efforts to keep information on the Website accurate and current.

However, Website content may occasionally contain errors, omissions, outdated information, or information that has changed.

PET reserves the right to modify Website content, services, prices, availability, or other information without prior notice.

9. Third-Party Websites

The Website may contain links to third-party websites or services.

PET does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

10. Intellectual Property

Unless otherwise indicated, content on the Website, including text, logos, graphics, photographs, branding, and other materials, belongs to PET or is used with permission.

You may not reproduce, distribute, modify, publish, or commercially exploit Website content without prior written permission.

11. Limitation of Liability

To the extent permitted by applicable law, PET will not be responsible for indirect, incidental, consequential, or other damages arising from your use of the Website or services, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

12. Changes to These Terms

PET may update these Terms & Conditions from time to time.

The updated version will be posted on the Website with a revised “Last Updated” date.

13. Governing Law

These Terms & Conditions are intended to be governed by the laws applicable to PET and its services, including applicable New York law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

14. Contact

Questions regarding these Terms & Conditions may be directed to:

PET – Play • Enjoy • Train
Email: carlocardellaabc-dt@playenjoytrain.com
Website: playenjoytrain.com

Cookie Policy

Last Updated: September 17, 2026

PET – Play • Enjoy • Train (“PET,” “we,” “us,” or “our”) uses cookies and similar technologies on playenjoytrain.com (the “Website”).

This Cookie Policy explains what cookies are, how they may be used on our Website, and how you can manage your preferences.

What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They can help websites function properly, remember preferences, improve performance, and understand how visitors use the site.

How We Use Cookies

Our Website may use cookies and similar technologies for:

  • Essential Website functionality.

  • Website security.

  • Remembering preferences.

  • Measuring Website performance.

  • Understanding Website traffic and visitor behavior.

  • Analytics and marketing, where applicable.

Some cookies may be provided by Wix, the platform used to operate our Website. Other cookies may be placed by third-party services or applications integrated with the Website.

Wix notes that additional cookies may be introduced by third-party integrations such as Google Analytics, Facebook/Meta advertising tools, or other applications. (Wix Help Center)

Managing Cookies

Where applicable, you may manage non-essential cookies through the cookie settings or consent tools provided on our Website.

You may also manage or delete cookies through your browser settings.

Please understand that disabling certain cookies may affect the functionality or performance of parts of the Website.

Changes to This Cookie Policy

We may update this Cookie Policy when our Website, technology, services, or applicable legal requirements change.

The “Last Updated” date at the top of this page indicates when this policy was most recently updated.

Contact

If you have questions about our use of cookies, contact:

PET – Play • Enjoy • Train
Email: carlocardellaabc-dt@playenjoytrain.com
Website: playenjoytrain.com

Biography

Carlo was born and raised in Sicily, Italy. He discovered his love for dogs in his homeland while he used to rescue and provide shelter for farm animals and street dogs alongside his older cousin, Leonardo. He traveled to the US 11 years ago with the ambition of working with dogs. He graduated from Nassau Community College with a liberal arts degree in 2019 and from SUNY at Old Westbury with a bachelor of arts in psychology in 2021. Then, he opted to pursue his passion for dogs and obtained his certification as a dog trainer in 2022 through Animal Behavior College (ABC). After graduating from ABC, he worked for a short period of time as a certified dog trainer for the same company he did his mentoring during his studies. Then, he worked for the Town of Hempstead Animal Shelter from July 2023 to April 2026 as a certified dog trainer. This year he took a leap of faith and decided to create PET to help dog owners that are facing behavioral issues with their dog and give them another chance to rebuild the bond and leadership that every owner should have with their dog. Carlo offers programs that aim at giving his clients knowledge to learn how to properly communicate with their dog, to help his clients establish a leadership role in their dog's life, and to obtain a better & healthy routine with their dog. He has experience with every aspect of dog training, including basic to advanced training, post-adoption behaviors for shelter & rescue dogs, and other behavioral issues, such as leash pulling, jumping, resource guarding & more.

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Privacy Policy ​

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